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What Great Leaders Do Differently (April Leadership Lab Recap)

  • Writer: Erica Contreras
    Erica Contreras
  • May 2
  • 2 min read

We kicked off the April Leadership Lab with a simple question:

Think about a leader you enjoyed working with. What did they do that made them stand out?


Before we even got into content, the chat filled quickly. People shared things like:

  • transparency

  • honesty

  • respect

  • giving their team the tools they needed to succeed


It was a great reminder that strong leadership is not complicated. It is intentional.

From there, we talked about some of the most common challenges leaders face. Three themes stood out.


First, not being clear on expectations.

No one is a mind reader. When expectations are not clearly defined, people are left guessing. That leads to confusion, missed deadlines, and frustration.


Second, not delegating and continuing to do the work themselves.

When leaders hold onto the work, it often signals a lack of trust. Delegation is not just about getting things done. It is about building capability and ownership in your team.


Third, avoiding difficult conversations.

This one came up a lot. Avoiding tough conversations may feel easier in the moment, but it usually creates bigger issues over time.


The reality is that many of us have not had leaders who consistently modeled these behaviors well. So, it is not always easy.


But the good news is this. These are all skills that can be learned.


One simple shift we discussed:

Instead of saying, “Let me know if you have questions,” try saying, “Here is what success looks like. What questions do you have?” It changes the conversation from passive to proactive.


I am sharing the job aid from the session to help you reflect on your own leadership approach and identify where you can create more clarity and impact.

At the end of the day, leadership is not about doing more. It is about creating the conditions for others to succeed.


 
 
 

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